ZEBRA ZD500

Watch Video - Close printer head

1. Open the Printer Head by pulling on both Yellow Latches.
2. Gently bring the printer head down and apply light pressure until you hear the release latches on the side click into place. The light on the printer will then turn green.

1. Place the Badge Stock correctly through the Yellow guides in a straight manner.
2. Gently bring the Printer Head down and apply light pressure until you hear the latches click.

1. Open backup and remove any object obstructing the latches to grab on to its locks.
2. Look closely for any damaged / broken Yellow latches.

Watch Video - Printing Issues

1. Should be inserted with the Timing Mark face down and the arrows pointing towards the front of the Printer.
2. The Yellow guides inside the printer should be adjusted so that they are close to the badge stock to avoid movement but not so tight that makes it hard for the badge stock to move.

1. Press Home.
2. Select Settings with the D-Pad.
3. Toggle twice to the right to Media Type.
4. Select the Correct Media Setting for your badge stock; Auto Detect, Mark or Gap/Notch.

Watch Video - Calibration

1. Turn Off Cutter: Home > Settings > Cutter >Off.
2. Select the home Icon on the bottom left of the screen by pressing the button directly below the image.
   Choose the settings icon, navigate 6 clicks to the right.
3. Scroll down with arrow keys until the display says no cutter.
4. Press back then go right to navigate and select Tools icon.
5. Navigate right 4 clicks until the display says media ribbon calibration.
6. Start calibration by pressing the button directly below Start.
7. Screen will display “Load backing printer pause”. Press the pause button to continue. (located below directional, there are three separate buttons, choose the left one (II).
8. The printer will feed and measure several labels. The Display will report “READY’ when done.
9. Open the Printer Head to roll in the badges used for calibration. Close the Printer Head.
10. Turn the Cutter back On: Home > Settings > Cutter > Cut.
11. Return Home. Done.

1. Verify the software has the correct Printer selected.

Watch Video - Adjusting Sensor

1. Open the printer head.
2. Pull back the badge stock until you see the yellow slider.
3. Move the slider so that it is below the black Mark on the Badge Stock. (This is usually in the middle and the printer has an indicator for placing the slider there).

1. Open the Printer, by sliding yellow tabs on either side of printer body.
2. Feed badge paper into the proper position and close the printer again.
3. Hold down the pause (II) button briefly to feed paper through. repeat until printer gives full even cut.

1. From the menu screen select and press the HOME icon.
2. Press left or right to navigate and select SETTINGS.
3. Tab over with directional pad 6 times until the screen displays Cutter Mode, scroll down to select the best option for you.
4. Press the HOME button to go back to the main MENU.

Watch Video - Darkness adjustment

1. Select home option.
2. Press settings.
3. Navigate to the right until the screen displays the darkness option.
4. Use up directional pad to increase Darkness. As numbers get higher Darkness is more pronounced on print.

1. Select home option.
2. Press settings.
3. Navigate to the right until find print speed.
4. Lower the speed slightly and test print.
5. Repeat as needed.